Privacy Policy

HAVEN respects the privacy of visitors and aims to handle personal information responsibly and transparently. This Privacy Policy explains what information may be collected through the website, how it may be used, and how visitors can contact HAVEN regarding their personal information.

When a visitor communicates with HAVEN through an available contact channel, the information provided may include:

• Full name
• Email address
• Phone or WhatsApp number
• Project type
• Message or inquiry content

The website's hosting infrastructure may also process limited technical request information necessary to deliver and protect the website, such as an IP address, browser or device information, and technical request data.

Information received through an active communication channel may be used to:

• Respond to inquiries
• Understand a visitor's project requirements
• Communicate regarding requested design services
• Improve the website and user experience
• Protect the website against misuse or malicious activity

The current website does not contain a marketing subscription or automated marketing system.

The Contact page includes fields intended for project inquiries. At the date shown above, the form delivery endpoint is not connected, and information typed into that form is not transmitted to HAVEN by the application.

Visitors may choose to contact HAVEN through the email, phone, or WhatsApp links displayed on the website. Information sent through those channels is handled according to the relevant communication service and the purpose of the inquiry.

Submitting or sending an inquiry does not automatically create a contractual relationship between the visitor and HAVEN.

HAVEN does not sell or rent personal information. No third-party contact-form processor is currently configured in the website.

Information may be handled by technical or communication service providers when reasonably necessary to operate the website or respond through a channel selected by the visitor, subject to applicable obligations and the provider's own terms.

Personal information should only be retained for as long as reasonably necessary for the purpose for which it was received or as required by applicable legal obligations. No fixed retention period is stated because one has not been formally established.

Where information is handled through a communication channel used by HAVEN, reasonable technical and organizational safeguards should be applied. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

The current website application does not intentionally set cookies and does not include Google Analytics, Meta Pixel, advertising cookies, marketing pixels, third-party analytics, or other tracking scripts. It also does not store visitor information in localStorage, sessionStorage, or IndexedDB.

If analytics, marketing technologies, or other non-essential cookies are introduced later, this Privacy Policy must be updated and an appropriate consent mechanism may be required.

The website may contain links to third-party websites or communication services, including WhatsApp. HAVEN is not responsible for the privacy practices, security, availability, or content of external services.

Depending on applicable law, users may have rights relating to their personal information, including requesting:

• Access
• Correction
• Deletion
• Restriction
• Objection to certain processing

Requests may be submitted using HAVEN's published contact information.

HAVEN may update this Privacy Policy when necessary to reflect changes to the website, communication systems, services, or applicable requirements. The current version will be published on this page with its latest update date.

Questions or requests concerning this Privacy Policy may be submitted through HAVEN's published email or phone contact.